Last Updated: October 2025
At 101 Karaoke, we aim to ensure that your order is processed and delivered safely and on time.
This Shipping Policy explains our handling times, delivery methods, estimated timeframes, and other shipping-related details in full compliance with Google Merchant and Advertising guidelines.
1. Processing & Handling Time
All orders are processed within 4 business days after payment confirmation.
During this period, your order is prepared, inspected, and securely packed for shipment.
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Order Handling: 4 business days (Monday–Friday, excluding holidays)
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Tracking Number: Sent to your email once the order leaves our warehouse
2. Shipping Methods
We use reliable and trackable shipping partners to deliver all orders safely:
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UPS
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FedEx
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Sea Freight (for large or heavy orders)
All shipments include a tracking number that will be emailed to you automatically once the package is dispatched.
3. Shipping Costs
Shipping fees are included in the product price, meaning there are no additional shipping charges at checkout.
The shipping method and transit time depend on the type of product and destination region.
4. Delivery Timeframes
Estimated delivery times vary depending on the customer’s location and shipping option selected at checkout:
| Region | Shipping Method | Estimated Delivery Time (After Handling) |
|---|---|---|
| USA / Canada | Air Express (UPS/FedEx) | 2–3 weeks |
| USA / Canada | Sea Freight | 3–4 weeks (up to 1 month) |
| Other International Regions | Air Express | 3–5 weeks (depending on customs) |
Please note: delivery times are estimated and may vary slightly due to customs inspections, local postal delays, weather, or peak seasons.
5. Tracking Your Order
A tracking number is provided for every order.
Tracking details will be sent via email within 4 days after handling time, once the package leaves our warehouse.
You can track your shipment directly on the carrier’s website (UPS or FedEx).
If you do not receive your tracking email within 7 business days after ordering, please contact us at mchien92@gmail.com or +1 917-916-5753 for assistance.
6. Delays and Exceptions
While we work closely with our shipping partners to meet estimated timelines, occasional delays may occur due to:
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Customs clearance procedures
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Weather disruptions or public holidays
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Remote delivery locations
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Peak holiday seasons
If a delay occurs, our support team will provide updates and assistance until your order is delivered.
7. Wrong Address or Delivery Issues
Please ensure your shipping address is correct at checkout.
If the address provided is incomplete or incorrect, the order may be returned or delayed.
We are not responsible for delivery issues caused by inaccurate addresses but will assist in resolving them whenever possible.
8. Lost or Damaged Packages
If your package appears lost or arrives damaged, please contact us within 7 days of delivery.
We will work with the carrier to investigate and resolve the issue quickly.
9. Contact Information
For any shipping-related questions or updates, please reach out:
Company Name: 101 Karaoke
Address: 333 Bergen Blvd Apt #402, Fairview, New Jersey 07022, United States
Email: mchien92@gmail.com
Phone: +1 917-916-5753
Business Hours: Monday – Friday, 9 AM – 5 PM EST