Anti-Manipulation Policy for Customer Reviews

Last Updated: October 2025

At 101 Karaoke, we value honesty and transparency.
Customer reviews provide genuine insight into the quality of our products and services, helping future buyers make informed decisions.
To maintain the integrity of our review system, we strictly prohibit any form of review manipulation.

1. Purpose of This Policy

This policy explains how we maintain authentic customer feedback and what actions we take against attempts to post or solicit misleading reviews.

2. Prohibited Conduct

The following actions are strictly prohibited on our website, social channels, or any external marketplace where 101 Karaoke products are sold:

  • Posting or encouraging others to post false, misleading, or inauthentic reviews.

  • Offering compensation, discounts, refunds, or free products in exchange for positive reviews.

  • Submitting reviews about products you have not purchased or used.

  • Using multiple accounts or third parties to influence product ratings or visibility.

  • Writing reviews to discredit competitors or manipulate their ratings.

3. Enforcement

We actively monitor and investigate any suspicious review activity.
If we determine that a review or account violates this policy, we may:

  • Remove or edit the affected review(s).

  • Suspend or terminate access to review functions.

  • Report fraudulent activity to relevant platforms or authorities if necessary.

Accounts repeatedly involved in review manipulation may be permanently restricted from leaving reviews on our site.

4. Legal Compliance

Review manipulation may violate the Federal Trade Commission (FTC) Act and other consumer protection laws.
We fully cooperate with regulatory bodies and reserve the right to take legal action against individuals or entities that intentionally post or facilitate fraudulent reviews.

5. Reporting Misconduct

We encourage customers and partners to report any suspected review manipulation or unethical conduct.
If you believe that a review on our website or social media violates this policy, please contact us at:

Email: mchien92@gmail.com
Phone: +1 917-916-5753
Address: 333 Bergen Blvd Apt #402, Fairview, New Jersey 07022, United States
Business Hours: Monday – Friday, 9 AM – 5 PM EST

6. Commitment to Authenticity

We are committed to providing a fair and trustworthy shopping environment.
Every genuine review — positive or negative — helps us improve our products and customer experience.
By upholding this standard, we ensure that 101 Karaoke remains a reliable and transparent brand that customers can trust.