Privacy Policy

Last updated: October 2025

This Privacy Policy describes how 101 Karaoke (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website https://101-karaoke.com (the “Site”).

1. Contact Information

If you have any questions, requests, or complaints about this policy or our data practices, please contact us:

Company Name: 101 Karaoke
Business Address: 333 Bergen Blvd Apt #402, Fairview, New Jersey 07022, United States
Email: mchien92@gmail.com

Phone: +1 917-916-5753
Business Hours: Monday – Friday, 9 AM – 5 PM (EST)

2. Information We Collect

We collect information to provide and improve our services. The categories of personal information we collect include:

a. Device Information

  • Purpose: To load the Site correctly and analyze usage to improve performance.

  • Source: Automatically collected via cookies, log files, and similar technologies.

  • Data collected: IP address, browser type, time zone, cookie identifiers, pages viewed, and site interaction details.

  • Disclosure: Shared with our service provider Shopify for analytics and website operation.

b. Order Information

  • Purpose: To process orders, receive payment, ship products, send invoices, confirm orders, detect fraud, and provide customer support.

  • Source: Collected directly from you when you make a purchase.

  • Data collected: Name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

  • Disclosure: Shared with Shopify and relevant payment/shipping providers.

c. Customer Support Information

  • Purpose: To provide after-sales assistance and respond to inquiries.

  • Source: Collected directly from you (email, chat, or phone).

  • Disclosure: Used internally only.

3. Minors

Our Site is not intended for individuals under 18 years old. We do not knowingly collect data from children. If you believe your child provided us information, contact us immediately for deletion.

4. How We Use Your Information

We use your information to:

  • Fulfill and manage purchases and shipments.

  • Communicate with you about orders, updates, and support.

  • Improve and personalize our Site and customer experience.

  • Detect, prevent, and investigate fraud or misuse.

  • Provide relevant marketing or promotions (where permitted).

5. Sharing Personal Information

We share limited data only as required to operate our business:

  • Shopify: Our store platform (see Shopify Privacy Policy).

  • Service Providers: Payment gateways, shipping carriers, and analytics tools.

  • Legal Requirements: To comply with laws, subpoenas, or protect our rights.

We do not sell or share personal information for profit or advertising purposes.

6. Behavioural and Targeted Advertising

We use analytics and limited ad tools (e.g., Google Analytics) to understand site usage and deliver relevant offers.
You can opt out of personalised ads at:

7. Cookies

Cookies are small text files used to enhance browsing and store preferences.
We use essential, functional, and analytical cookies (via Shopify and Google Analytics).
You can control cookies through your browser settings.
Blocking cookies may affect site functionality.
For detailed information, visit AllAboutCookies.org.

8. Lawful Basis for Processing (EU/EEA)

If you are a resident of the EEA or UK, we process data under the following bases:

  • Your consent;

  • Contract performance (order fulfilment);

  • Legal obligations;

  • Legitimate interests (e.g., fraud prevention, improvement of services).

9. Retention Period

We retain order records and related personal data as long as needed for tax, accounting, and legal purposes or until you request deletion.

10. Your Rights

Depending on your region, you may have rights to access, correct, delete, or transfer your data.
To exercise these rights, email mchien92@gmail.com
We will verify and process your request within 30 days.

11. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

  • Request disclosure of the categories of data collected;

  • Request deletion of personal information;

  • Opt out of the sale or sharing of personal information (we do not sell data);

  • Appoint an authorized agent to submit requests.

To exercise these rights, contact us at mchien92@gmail.com.
We do not collect information from minors under 16 for sale or marketing purposes.

12. Data Transfers Outside the EU

Your data may be stored on servers located in the United States and Canada through Shopify.
Shopify’s data processing complies with GDPR standards (see Shopify GDPR Whitepaper).

13. Automated Decision-Making

We do not engage in automated decision-making that produces legal effects on customers.
Shopify may use temporary automated fraud screening measures (IP and payment blacklists).

14. Do Not Track

Because no industry standard exists for DNT signals, we do not alter our data-collection practices when a DNT signal is received.

15. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The latest version will always be available on our Site with the “Last Updated” date above.

16. Complaints

If you believe we have violated your privacy rights, please contact us first at mchien92@gmail.com
If you are unsatisfied with our response, you may contact your local data protection authority for further assistance.