Due to increased volume, customers may experience an additional 3 days of processing. Once your order has been shipped, we'll send over an email with tracking details.
It usually takes around 3-5 days to process your order and to ship your karaoke machine. We’ll email your tracking info over as soon as your order has shipped! Your tracking number is also accessible online in your order history by navigating to Account ⇢ Orders.
Your order ships from our facility within 5 business days and is typically delivered by the post office within 7-14 days of your order for express shipping. Shipping by sea takes 20-30 business days.
What should I do after receiving my touch screen karaoke system?
We advise all of our customers to contact us so we can assist them in upgrading their system to the current version. This will include all of the updated songs and allow you to properly use the YouTube app. During this call we will also spend 30 minutes to teach the customer on how to use the machine so there is no confusion.